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December 14, 2009 8:34:34 AM EST
from: Dore D. [2006 MINI Cooper S]
Advisor: EDWARD P FRAZER III(77448) Technician: ANDY DOAN(4068)
Customer Comments: When I dropped the out of inspection Mini off on a dark Sunday night I indicated that if possible I would like to pick it up late Monday morning as my wife and I had the day off and that would suit our schedule since it's a 45 minute drive one way. We were still having our morning coffee when the phone rang at 9:15 AM telling us that the Mini was completed and ready: Nice.
December 11, 2009 9:21:05 AM EST
from: Peny L. [2009 MINI Cooper Clubman]
Advisor: EDWARD P FRAZER III Technician: MICHAEL R SASSCER
Customer Comments: Ed was pleasant, honest and cooperative. There was not trouble getting a loaner, although I had to wait longer for the appointment. My car was washed and vacuumed upon return. I love being a mini-owner.
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